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SpaVida Vellamo L Outdoor Hot Tub
SpaVida Vellamo L Outdoor Hot Tub
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Premium Finnish Engineering for Ultimate Outdoor Relaxation
The SpaVida Vellamo L is a premium outdoor hot tub manufactured in Finland to the highest European standards. Designed for up to 6 users, it combines a minimalist, modern design with durable materials such as scratch-resistant white acrylic, fiberglass reinforcement, and PIR thermal insulation. Perfect for gardens, terraces, or balconies, it maintains optimal water temperature year-round with low energy consumption.
Key Features
- Capacity: Up to 6 users with ergonomic seating
- Interior: Scratch-resistant, easy-to-clean white acrylic
- Structure: Reinforced with fiberglass for maximum durability
- Exterior: WPC panels (50 × 30 mm) with Plastex gray finish
- Base: 3 mm thermoformed ABS, fully waterproof
- Hydrotherapy Jets: 28 directional 2″ Balboa Venice jets
- Pump: 2 HP hydro massage pump with two speeds
- Heater: 2 kW Balboa integrated heater for precise temperature control
- Control System: Balboa BP200 + TP500 panel
- Lighting: 10 LED ambient lights at the waterline
- Insulation: 30 mm PIR thermal insulation on sides and bottom
- Filtration: 25 ft² paper filter with Darlly Europe SC704 skimmer
- Protective Cover: EPS 10–12 cm included for extra thermal efficiency
- Exterior Skirt: Durable, low-maintenance Plastex gray panels
Technical Specifications
- External Dimensions: 1900 × 1900 × 850 mm
- Capacity: Up to 6 users
- Structure Materials: White acrylic, fiberglass, thermoformed ABS
- Hydrotherapy System: 28 Balboa Venice 2 jets
- Heating: Integrated 2 kW Balboa heater
- Control: Balboa BP200 + TP500 panel
- Lighting: 10 LED waterline lights
- Insulation: PIR 30 mm (sides and bottom)
- Cover: EPS 10–12 cm included
Delivery & Lead Time
Each SpaVida Outdoor Hot Tub is handcrafted and quality-checked, with an estimated delivery time of 6–8 weeks. This timeline ensures every unit meets our high-quality standards. While we strive to meet this timeframe, external factors may occasionally cause delays.
You will be kept informed throughout the process. For a more precise delivery estimate, contact our team for the latest status on your order.
SpaVida – Your Trusted Dealer
As an official SpaVida dealership, we deliver premium hot tubs that combine Finnish engineering, durability, and modern design, providing a luxurious and hygienic soaking experience for your home or outdoor space.
Shipping details and delivery times to help you shop with confidence.
Where We Ship
We ship only within the Spain.
Shipping Costs
Shipping is free on all orders. There are no extra charges at checkout. Prices include all taxes and fees.
Business Hours & Order Processing
- Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM CET
- Order Cutoff Time: Orders placed after 6:00 PM CET will begin processing the next business day.
- Processing Time: 1 to 3 business days to prepare your order for shipment.
Shipping & Delivery Time
- Shipping Carriers: USPS, UPS, or FedEx
- Transit Time: 3 to 4 business days for delivery after shipment.
- Total Estimated Delivery: 4 to 7 business days from order placement (processing + shipping).
Tracking Your Order
You will receive a tracking number via email within 24 to 72 hours after your order ships. Use it to track your package on our website.
Delays & Exceptions
Occasional delays can happen due to weather, carrier issues, or high order volume. If your order is significantly delayed, please contact us.
Contact Us
If you have any questions about shipping, please reach out:
- Email: Support@SpaVida.es
- Phone: +34616227522
We typically respond within 24 business hours.
Cancellation Policy
You have the option to cancel your order and receive a full refund before it has been shipped. Once your order has entered the shipping process, cancellation is no longer possible. In such cases, please wait for your parcel to arrive and then follow our standard return procedure.
Returns and Exchanges
Most items in new and unused condition are eligible for return or exchange within 30 days from the date of receipt.
To initiate a return or exchange, please follow these steps:
- Contact Customer Service: Email Support@SpaVida.es with your order number, the item(s) you wish to return, and the reason.
- Receive Instructions: We’ll provide detailed return instructions and the return address.
- Package Your Items: Carefully pack the item(s) in their original packaging, including all accessories and documents.
- Ship Your Return: Ship the package back as instructed. Unauthorized returns will not be accepted.
Return Conditions
To qualify for a return or exchange, items must meet the following conditions:
- Return request initiated within 30 days of delivery.
- Item is unused and in original condition.
- Original packaging, tags, and labels included.
- Receipt or proof of purchase is required.
- Do not return items directly to the manufacturer.
Return Charges
- Our Mistake: If the return is due to our error (e.g., wrong or defective item), you get a full refund and we cover return shipping.
- Buyer’s Remorse: If the return is due to a change of mind or preference, you’ll receive a full refund, but return shipping is at your expense. No restocking fees apply.
Refunds
- Processing Time: Refunds are typically processed within 10 business days of receiving the returned item and its acceptance.
- Refund Method: The refund will be issued to your original payment method.
Late or Missing Refunds
- Recheck your bank account or statement.
- Contact your bank or card issuer; sometimes there’s a delay.
- If you’ve done this and still haven’t received your refund, contact us at Support@SpaVida.es.
Sale Items
Sale items are eligible for return and refund under the same conditions as full-priced items.
Exchanges
We accept exchanges. The fastest way to get the item you want is to request a return for the item you have, and once accepted, place a separate order for the new item. To exchange, contact Support@SpaVida.es and we’ll assist you.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at Support@SpaVida.es or +34616227522 with details of the product and the defect. We will provide instructions on how to return the item and will cover all associated return shipping costs. Upon receipt and inspection, we will either send you a replacement or issue a full refund, as per your preference.
Contact Us
If you have any questions or would like to start a return, contact us:
- Email: Support@SpaVida.es
- Phone: +34616227522
We typically respond within 24 hours.
