Backyard Discovery
Whispering Point Swing Set
Whispering Point Swing Set
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Bring adventure and imagination to your backyard with the SpaVida Whispering Point Swing Set by Backyard Discovery. Crafted from durable cedar wood, this multi-level swing set combines charm, creativity, and active play. The spacious upper clubhouse features bay windows and a crow’s nest lookout with a toy telescope, perfect for little explorers. Below, the fully equipped play kitchen with a toy stove, sink, faucet, and accessories—lets budding chefs create endless imaginary feasts for friends.
Active fun abounds with a rock wall, rope climbing wall, step ladder, two belt swings, and an 8-foot speedy wave slide. The unique web swing adds sky-high excitement for thrill-seekers. Designed for easy assembly with the BILT® app instructions, this swing set ensures hours of safe outdoor fun. Backed by a 5-year warranty, the Whispering Point Swing Set inspires creativity, confidence, and unforgettable backyard adventures.
Features:
- Multi-level cedar wood playhouse with upper clubhouse and bay windows
- Crow’s nest lookout with toy telescope
- Fully equipped play kitchen with stove, sink, faucet, and accessories
- Rock wall and rope climbing wall for active climbing
- Step ladder for safe access
- Two belt swings and a web swing for adventurous play
- 8-foot speedy wave slide
- Easy assembly with BILT® app guidance
Shipping details and delivery times to help you shop with confidence.
Where We Ship
We ship only within the Spain.
Shipping Costs
Shipping is free on all orders. There are no extra charges at checkout. Prices include all taxes and fees.
Business Hours & Order Processing
- Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM CET
- Order Cutoff Time: Orders placed after 6:00 PM CET will begin processing the next business day.
- Processing Time: 1 to 3 business days to prepare your order for shipment.
Shipping & Delivery Time
- Shipping Carriers: USPS, UPS, or FedEx
- Transit Time: 3 to 4 business days for delivery after shipment.
- Total Estimated Delivery: 4 to 7 business days from order placement (processing + shipping).
Tracking Your Order
You will receive a tracking number via email within 24 to 72 hours after your order ships. Use it to track your package on our website.
Delays & Exceptions
Occasional delays can happen due to weather, carrier issues, or high order volume. If your order is significantly delayed, please contact us.
Contact Us
If you have any questions about shipping, please reach out:
- Email: Support@SpaVida.es
- Phone: +34616227522
We typically respond within 24 business hours.
Cancellation Policy
You have the option to cancel your order and receive a full refund before it has been shipped. Once your order has entered the shipping process, cancellation is no longer possible. In such cases, please wait for your parcel to arrive and then follow our standard return procedure.
Returns and Exchanges
Most items in new and unused condition are eligible for return or exchange within 30 days from the date of receipt.
To initiate a return or exchange, please follow these steps:
- Contact Customer Service: Email Support@SpaVida.es with your order number, the item(s) you wish to return, and the reason.
- Receive Instructions: We’ll provide detailed return instructions and the return address.
- Package Your Items: Carefully pack the item(s) in their original packaging, including all accessories and documents.
- Ship Your Return: Ship the package back as instructed. Unauthorized returns will not be accepted.
Return Conditions
To qualify for a return or exchange, items must meet the following conditions:
- Return request initiated within 30 days of delivery.
- Item is unused and in original condition.
- Original packaging, tags, and labels included.
- Receipt or proof of purchase is required.
- Do not return items directly to the manufacturer.
Return Charges
- Our Mistake: If the return is due to our error (e.g., wrong or defective item), you get a full refund and we cover return shipping.
- Buyer’s Remorse: If the return is due to a change of mind or preference, you’ll receive a full refund, but return shipping is at your expense. No restocking fees apply.
Refunds
- Processing Time: Refunds are typically processed within 10 business days of receiving the returned item and its acceptance.
- Refund Method: The refund will be issued to your original payment method.
Late or Missing Refunds
- Recheck your bank account or statement.
- Contact your bank or card issuer; sometimes there’s a delay.
- If you’ve done this and still haven’t received your refund, contact us at Support@SpaVida.es.
Sale Items
Sale items are eligible for return and refund under the same conditions as full-priced items.
Exchanges
We accept exchanges. The fastest way to get the item you want is to request a return for the item you have, and once accepted, place a separate order for the new item. To exchange, contact Support@SpaVida.es and we’ll assist you.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at Support@SpaVida.es or +34616227522 with details of the product and the defect. We will provide instructions on how to return the item and will cover all associated return shipping costs. Upon receipt and inspection, we will either send you a replacement or issue a full refund, as per your preference.
Contact Us
If you have any questions or would like to start a return, contact us:
- Email: Support@SpaVida.es
- Phone: +34616227522
We typically respond within 24 hours.
